For any pre-sal e and after-sal e questions about our products, you are welcome to contact our e-mail: sh@gigacloudtech.com We promise to reply you within 12h! Product Features Saf ety Assurance: Our 12ft/14ft/16ft trampoline is crafted with galvanized metal, ensuring all exposed parts are resistant to rust, bending, and damage. This durability is crucial for outdoor trampolines, providing a saf e jumping experience and extending the product's lifespan, making your purchase worthwhile. High Weight Capacity: Designed with robust metal components, this 12 foot trampoline boasts an impressive weight capacity of 1500LBS, offering a strong foundation for enjoyable and secure jumping for both kids and adults. Fun and Functional Design: The trampoline comes complete with a high-elasticity, high-density PP jumping mat and features a ladder and a sturdy basketball hoop. This combination encourages physical fitness while providing endless fun, making it perfect for family gatherings and outdoor activities. Easy Installation: Assembling the trampoline is a breeze with all necessary components, hardware, and tools included in the package. Should you encounter any missing or damaged parts, our dedicated customer service team is ready to assist you promptly, ensuring a hassle-free setup. Child-Friendly Features: With a thoughtfully designed round shape and inwardly tapered legs, this trampoline minimizes the risk of injuries. The arc-shaped saf ety padding and L-shaped zipper offer enhanced protection for children, providing a saf e area for jumping and playing, while prolonging the trampoline's longevity. Iron